Help
Help with screenshots and protected files
01How do I capture a page?
Open SnapSeal from the browser toolbar and choose Whole page, Visible, Select or Crop. Open the result to edit, copy, download or protect it.
02How do I send a protected image?
Download the ZIP or PNG and send it as a file attachment. Send the password separately. The recipient can open the file on the website or in the extension without an account.
03Can I send it as a photo?
Sending the original ZIP or PNG as a file is the reliable option. Some protected images include a recovery copy that can survive supported JPEG compression at the same dimensions. Photo apps may resize or otherwise change images, so recovery is not guaranteed.
04What happens to the original image?
Protection creates a separate encrypted file. It does not delete or lock the original image or its copy in extension history.
05Can I recover a forgotten password?
We cannot reset the password or decrypt the file for you. If the sender still has the original image, they can create a new protected copy.
06Are images uploaded?
The tools do not upload your images, files, text or passwords. Files and unlocked previews stay in the open tool. Clear the tool or close the page to discard its working copies; downloads and extension history are kept separately.
07Can a recipient keep the unlocked image?
Yes. A recipient who knows the password can view, download or copy the unlocked image. Password protection is not a restriction on what they do afterward.